Help Center
Where do you ship to?
- We ship both locally in Australia and Worldwide.
When will I receive my order?
- DISPATCH TIME:
Within 1-3 business days.
- SHIPPING TIMES:
Australia:
- Standard Shipping: 2-10 business days
- Express Shipping: 1-4 business days
- Local Delivery (Barossa Valley Region): 1-2 Days
New Zealand:
- Standard Shipping: 7-12 business days
- Express Shipping: 5-8 business days
Rest of World:
- Standard Shipping: 10-15 business days
- Express Shipping: 7-12 business days
How much does it cost for shipping?
- AUSTRALIA:
- Standard Shipping: $4.99 (2-10 business days)
- Express Shipping: *From $12.15 (1-4 business days)
- Local Delivery: FREE (Barossa Valley Region, South Australia 1-2 Days)
NEW ZEALAND:
- Standard Shipping: $12.00 AUD (7-12 business days)
- Express Shipping: *From $30.20 AUD (5-8 business days)
REST OF WORLD:
- Standard Shipping: *From $26.40 AUD (10-15 business days)
- Express Shipping: *From $41.40 AUD (7-12 business days)
: Use this as a guide only. Exact prices will be calculated at check out via Australia Post. The above prices may vary depending on location, size and weight of order.
International Custom Fees: All custom fees, taxes and any other additional costs associated with your purchase overseas are the responsibility of the customer. These are NOT included in the cost of the order or shipping charge. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. FishEze is not responsible for any additional taxes and customs charges that are requested during the shipment of your order, and do not offer refunds for these costs. FishEze does not provide refunds to customers for failure to pay duties and taxes associated with their order.
What payment methods do you accept?
You can select your preferred payment method at checkout.
- We accept secure payments for both local & international customers via Credit Cards, Debit Cards, PayPal, Shop Pay, Apple Pay & Google Pay.
Note that an additional exchange fee may apply if your currency is not in AUD.
What currencies do you accept?
We currently accept AUD, NZD, GBP, USD
Can I return an item for a refund?
For our full refunds and return policy please click here.
Can I cancel or change my order?
Once an order has been placed we aim to process it within 24 hours therefore may not be able to change or cancel your order. If it has not yet been created/packed/dispatched then we will do our best to process your request. Please email fishezesa@gmail.com for this enquiry.
- What fish can I use the measurer for?
- King George Whiting
- Yellowfin Whiting
- Silver Whiting
- Flathead
- Australian Salmon
- Mullet
- Garfish
- Snook
- What happens if the fish is too big to fit in the tube?
This means your fish would be greater than the legal size therefore no measurement required. All listed fish that are less than or close to the legal limit will fit in this tube
- Whats it made from? Is it Durable?
It is made from 3mm Clear Acrylic and is durable.
- Does it float?
Yes it comes with a red float attached to the bottom of the tube for buoyancy.
- How do you measure a Garfish?